HOW TO RETURN
You have 30 days from the date of shipment to make a return of your purchase. To make the return:
- Access your order information to request a return or write to us at firstname.lastname@example.org . If you have made your purchase as a guest, you can access this information from the link in the confirmation email.
- When we receive your request, we will tell you how to send it to our warehouses.
- You must deliver the merchandise in the same package that you received it, including all its original packaging, instructions and other documents that accompany it, if applicable.
You can find more information about the Returns Policy or the right of withdrawal in our Purchase Conditions .
HOW TO CHANGE
You have 30 days from the date of shipment to make a change in your purchase.
You can change the color of your items. If you prefer an exchange for a different model, you must request a return and make a new purchase.
Changing an item purchased from HUCKSTERS is very simple.
- Access your order and select the item you want to return and the color for which you would like to change it.
- When we receive the information, we will tell you how to send it to our warehouses. The deadline to return the original merchandise is 14 days from when we confirm the change request. If after the term we have not received the original items, the amount of the items of the second shipment will be charged in the original payment method.
The CHANGE option will only be available for orders made as a registered customer.
Also, note that the exchange option will not be displayed if the purchased item is no longer available.
The refund will be made in the same form of payment that you used for your purchase. You will receive the return confirmation by email once it has been made.
If more than 14 days pass and you do not have the refund in your account, please use this confirmation to present it to your bank and so that they can help you streamline the process.