Privacy Policy

IN ONLY 5 POINTS!

WHO ARE WE? We are Hucksters Optical, SL and treat your personal data as co-responsible for the treatment . This means that we jointly take charge of how to use and protect your data.
WHAT DO WE USE YOUR DATA FOR? We will use your data, among other purposes, to manage your registration as a user, manage the purchase of products or services, answer your queries, as well as, in case if you wish, send you our personalized communications .
WHY DO WE USE THEM? We are entitled to process your data for different reasons. The main one is that we need to treat them to execute the contract that you accept with us when registering and when making a purchase or enjoying any of our services or functionalities, although there are other reasons that legitimate us, such as the interest in answering your queries or the consent you give us to send you our newsletter, among others.
WITH WHOM DO WE SHARE YOUR DATA? We will share your data with service providers who help or support us , or collaborators external with whom we have reached an agreement, located inside or outside the European Union.
YOUR RIGHTS. You have the right to access, rectify or delete your personal data. In some cases, you also have other rights, for example, to oppose our use of your data or to carry it, as we explain in detail later.

You can read our complete Privacy and Cookies Policy below to understand in detail the use we will make of your personal data and the rights you have in relation to them.

BEFORE YOU START …

In this Privacy and Cookies Policy you will find all the relevant information that applies to the use that Hucksters Optical, SL makes of the personal data of our clients and users that they use to interact with us.

We are transparent about what we do with your personal data, so that you understand the implications of the uses that we carry out or the rights that you have in relation to your data. To do this:

o We permanently make available to you all the information in this Privacy and Cookies Policy that you can consult when you deem it appropriate and, in addition,

or you will also find information about each treatment of your personal data as you interact with us .

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

Those responsible for the treatment of your data are:

Hucksters Optical, S. L . , a company that currently operates in Spain selling products of the HUCKSTERSANDHUCKS brand (hereinafter “HUCKSTERS” ):

Postal address: Avda. de Cervantes, 51 – 28880 Meco (Madrid)

Email : atencionalcliente@huckstersandhucks.com

We are Co-Responsible for the treatment. This means that we have regulated and take charge of treating and protecting your personal data.

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

Depending on the products, services or functionalities that you want to enjoy at any time, we will need to process some data or others, which in general will be , depending on the case, the following:

– your identifying details (for example, your first name, last name, contact details, etc. . );
– financial and transactional information (for example, your payment or card details, information about your purchases, orders, returns, etc.);
– connection , geolocation and navigation data (in case you interact with us from your mobile, for example);
– commercial information (for example, if you are subscribed to our newsletter), information about your tastes and preferences.

Remember that when we ask you to fill in your personal data to give you access to some functionality or service on the web, we will mark some fields as mandatory , since they are data we need in order to provide the service or give you access to the functionality in question . Please note that if you decide not to provide us with this information, you may not be able to complete your registration as a user or you may not be able to enjoy those services or features.

Depending on how you interact with our website, we will process your personal data for the following purposes:

To manage your registration as a web user .

In case you decide to register as a user on our website, we need to process your data to identify you as a user of it and give you access to its different functionalities, products and services that are available to you as a registered user. . You can cancel your registered user account by contacting us through Customer Service.

For the development, fulfillment and execution of the contract of sale or services that you have contracted with us on the web .

This purpose includes the treatment of your data for, mainly:

Contact you regarding updates or informative communications related to the contracted functionalities, products or services, including the sending of quality surveys on the products or services provided.
Manage the payment of the products you buy, regardless of the payment method used. For example:

If, when purchasing any of our products through the Web, you choose to activate the functionality of saving your card data for future purchases, we need to process the data indicated for the activation and development of said functionality. Consent to activate this functionality allows your auto-completed payment details to appear on subsequent purchases so that you do not have to re-enter them in each new process, and they will be considered valid and valid for subsequent purchases. You can modify or delete your cards at any time through the section corresponding to the payment information.
Activate the necessary mechanisms in order to prevent potential fraud against you and HUCKSTERS during the purchase process. If we consider that the operation may be fraudulent, this treatment may result in the transaction being blocked.
Manage possible returns once you have made a purchase and manage requests for information on the availability of glasses, product reservations through the WEB, depending on whether these options are available at all times. </ li>
For billing purposes and to make available to you tickets and invoices for purchases you have made on the Web.
Guarantee the use of other functionalities or services available, such as the purchase, management and use of the Gift Card or the Gift Ticket . </ li >

To attend to the requests or requests that you make through the Customer Service channels .

We only process personal data that is strictly necessary to manage or resolve your request or request.

For marketing purposes .

This purpose includes the treatment of your data for, mainly:

- As you subscribe to our Newsletter, we will process your personal data to manage your subscription , including sending personalized information about our products or services through various means (such as email electronic or SMS). Likewise, we can send you this information through push notifications if you have activated them on your mobile device.
- Therefore, keep in mind that this data processing involves the analysis of your user or client profile to determine what your preferences are and therefore what the products and services that best fit with your style when sending information. For example, based on your purchase and browsing history (that is, depending on the garments you have clicked on), we will make suggestions for products that we think may interest you and, if you are a registered user, we will provide you with the “cart recovery” functionality.
- Remember that you can unsubscribe from the Newsletter at any time and at no cost through the “Newsletter” section of the Platform, in addition to the instructions that we provide in each communication. If you do not want to receive push notifications, you can disable this option on your mobile device.
- Carry out promotional actions (for example, for developing contests or sending your list of saved articles to the email you indicate). By participating in a promotional action, you authorize us to process the data you provide us based on each promotional action and we can communicate it through various means such as social networks or on the Platform itself. In each promotional action in which you participate you will have available the legal bases where we will provide you with more detailed information on the treatment of your data.
- Disseminate photographs or images that you have shared publicly on the Web or through our social media channels, provided you give us your consent to do so.

- Usability and quality analysis to improve our services .

If you access our website, we inform you that we will process your browsing data for analytical and statistical purposes, that is, to understand the way in which users interact with our website and thus be able to introduce improvements in it.

Likewise, we sometimes carry out quality actions and surveys aimed at knowing the degree of satisfaction of our clients and users and detecting those areas in which we can improve.

WHAT IS THE LEGITIMATION FOR THE PROCESSING OF YOUR DATA?

The legal basis that allows us to process your personal data also depends on the purpose for which we process it. And the purpose is:

1. Manage your registration as a Web user

The processing of your data is necessary for the execution of the terms that regulate the use of the Platform. In other words, in order for you to register as a user on the Web, we need to process your personal data, since otherwise we could not manage your registration. In the event that you choose to use access or login through a social network, the reason why we are entitled to process your data is the consent you provide when authorizing the transfer of your data from the social network.

2. Development, fulfillment and execution of the contract of sale or services.

The processing of your data is necessary for the execution of the sale or service contract that links us to you. It is possible that some data processing associated with the purchase process is activated only because you request or authorize it, such as the storage of payment data (card) for future purchases or to inform you of the availability of our products. In these cases, the basis on which we process your data is your own consent. We consider that we have a legitimate interest to carry out the necessary checks to detect and prevent possible fraud when you make a purchase. We understand that the treatment of this data is positive for all the parties that intervene when the payment of a purchase occurs and in particular for you since it allows us to put measures in place to protect you against fraud attempts made by third parties.

3. Customer Service

We consider that we have a legitimate interest to attend to the requests or queries that you make to us through the various means of contact that exist. We understand that the treatment of this data is also beneficial for you as it allows us to serve you adequately and resolve the queries raised. When you contact us, in particular, for the management of incidents related to your order or the product / service purchased through the Web, the treatment is necessary for the execution of the sale contract. When your query is related to the exercise of the rights about which we inform you below, or to claims related to our products or services, what legitimizes us to process your data is the fulfillment of legal obligations on our part.

4. Marketing

The legitimate basis for processing your data for marketing purposes is the consent you give us, for example, when you agree to receive personalized information through various means or when you accept the legal bases to participate in a promotional action or to publish your photos on the Web or on our social media channels. To show you personalized information, we consider that we have a legitimate interest in profiling with the information that we have about you (such as the navigation you carry out, preferences or purchase history) and the personal data that you have provided us, such as the age range, since We understand that the treatment of this data is also beneficial for you because it allows you to improve your user experience and access information according to your preferences.

5. Quality and usability analysis

We consider that we have a legitimate interest to analyze the usability of the Web and the degree of user satisfaction since we understand that the treatment of this data is also beneficial for you because the purpose is to improve the experience of the user and offer a higher quality service.

FOR HOW LONG WILL WE KEEP YOUR DATA?

The retention period of your data will depend on the purposes for which we treat it, as explained below:

1. Manage your registration as a Web user

We will process your data for as long as you maintain the status of registered user (that is, until you decide to unsubscribe).

2. Development, fulfillment and execution of the contract of sale or services.

We will process your data for the time necessary to manage the purchase of the products or services you have purchased, including possible returns, complaints or claims associated with the purchase of the particular product or service. On some occasions, we will only process the data until the moment you decide, such as the payment data (card) that you have asked us to store for possible future purchases.

3. Customer Service

We will process your data for as long as necessary to deal with your request or request .

4. Marketing

We will process your data until you unsubscribe or cancel your subscription to the newsletter. If you participate in promotional actions, we will keep your data for a period of six (6) months from the end of the action.

5. Quality and usability analysis

We will process your data promptly during the time in which we proceed to carry out a specific quality action or survey or until we anonymize your browsing data.

WILL WE SHARE YOUR DATA WITH THIRD PARTIES?

To fulfill the purposes indicated in this Privacy and Cookies Policy, it is necessary that we give access to your personal data to entities that provide us with support in the services we offer you, namely: financial entities , fraud detection and prevention entities, technology service providers, logistics, transportation and delivery service providers and collaborators, service providers related to customer service, service providers and collaborators related to marketing and advertising.

For service efficiency, some of the providers mentioned are located in territories outside the European Economic Area that do not provide a level of data protection comparable to that of the European Union, such as the United States.

In such cases, we inform you that we transfer your data with adequate guarantees and always keeping the security of your data .

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?

We are committed to respecting the confidentiality of your personal data and guaranteeing the exercise of your rights. At HUCKSTERS we have agreed that you can exercise them at no cost by writing us an email to atencionalcliente@huckstersandhucks.com , simply indicating the reason for your request and the right you want to exercise. In the event that we consider it necessary to be able to identify you, we may request a copy of a document proving your identity.

In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:

- Ask us for access to the data we have available to you. We remind you that if you are a registered user on the Web you can also consult this information in the section corresponding to your personal data.
- Ask us to rectify the data that we already have. Remember that if you are a registered user on the Web you can also access the section corresponding to your personal data in your account to modify or update your personal data. In any case, keep in mind that, by actively providing us with your personal data by any means, you guarantee that they are true and accurate and you agree to notify us of any changes or modifications to them. Any loss or damage caused to the Web or to the person responsible for the Web or to any third party due to erroneous, inaccurate or incomplete communication of information in the registration forms, will be the sole responsibility of the user. Please remember that as a general rule 11 you should only provide us with your own personal data, not those of third parties, except as permitted in this Privacy and Cookie Policy.
- Ask us to Delete your data to the extent that they are no longer necessary for the purpose for which we need to process them as we have informed you above, or that we no longer have the legitimacy to do so. < / li>
- Ask us to limit the processing of your data, which means that in certain cases you can ask us to temporarily suspend the processing of the data or to keep it beyond the necessary time when you may need it. If you have given us your consent to the processing of your data for any purpose, you also have the right to withdraw it at any time. Some of the ways in which you can withdraw your consent are explained in section 2 in which we explain for what purposes we process your data. When our legitimacy for the treatment of your data is your consent or the execution of the contract, as explained in section 3, you will also have the right to request the portability of your personal data. This means that you will have the right to receive the personal data that you have provided us in a structured format, in common use and readable by a machine, to be able to transmit it to another entity directly, whenever technically possible.

On the other hand, when the processing of your data is based on our legitimate interest, you will also have the right to oppose the processing of your data.

Lastly, we inform you of your right to file a claim with the relevant data protection supervisory authority, in particular with: the Spanish Agency for Data Protection ( https://www.agpd.es/portalwebAGPD/index-ides-idphp.php ) .

WHAT IF YOU GIVE US THIRD PARTY DATA?

If you provide us with Personal Data of third parties, you guarantee to have informed them about the purposes and the way in which we need to treat their personal data.